Questions? 641-628-4173

Meet the Team

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Doy Ousley

Director of Telecommunications

I like helping people – all people, customers, coworkers, friends, even strangers. What good are you if you’re not doing something to help the world in general?

I also enjoy making music, riding motorcycles, boondock camping, TV/movie quotes, and hanging out with friends and family.

Brian Bushnell

Fiber Technician

Finding innovative solutions and solving problems brings me satisfaction, and this job provides the perfect opportunity for me to excel in that aspect.

I enjoy spending time with my wife and three children. We love to travel and have been all over, while serving in the Army for over 8 years I have been to 11 different countries to include my oldest being born in Germany.

Kendra Rock

Customer Care and Billing Representative

Every day is different and there is always something new to learn.

My husband and I have 2 grown children with spouses and 4 grandchildren that all live in Pella and I love spending time with them. I also enjoy shopping, baseball and garage sales!

John Jobe

Network Engineer

I’m kind of Pella Fiber’s class clown – I love to trade jokes and make people smile. After getting the laugh, my favorite aspects of my job are the daily problem-solving opportunities and the ongoing opportunities to learn new technologies.

Kurtis A. Earls

Fiber Technician

I really enjoy that in a world of technology, I can bring the best of it into people’s homes and see how excited they are when we exceed expectations.

I enjoy seeing live music with my girlfriend and spending time with family and friends. My goal is to visit all 50 states – 30 down, 20 to go! While serving 15 years in the Marine Corps I traveled to 7 different countries – I would love to see more of the world.

Anthony Allen

Fiber Technician Supervisor

I like the technical aspects of solving problems and troubleshooting. This job makes you think and work to find solutions. I enjoy helping customers and seeing their excitement when they make the switch to our Pella Fiber internet.

I love the outdoors and traveling. I’ve been to 25 states, Asia, Europe, and Mexico so far! I have three children with my lovely wife, and want to raise my three kids to hunt and fish.

Todd Osterhout

Fiber Technician

I like that we are progressively working throughout our small community. Providing internet Phone & TV services that I feel improves the family and businesses environment.

I have been in the fiber world since the 1990’s. You may say that fiber Todd has lived and breathed fiber. When not working on fiber jobs I love to go fishing and go camping. I also do some light woodworking projects.

Monte Goodyk

Local Programming Coordinator

I enjoy photography, filmmaking and traveling with my wife.

Mark Chenet

Network Engineer

Working at Pella Fiber has been a pleasant surprise.
A great team here striving to provide the best service available to our local community.

I’ve worked in the tech field for the last 15 years or so and enjoy similar
hobbies relating to various electronics and technical gadgets.  But, since this is Iowa, I’ve also taken on raising chickens on the side, of course!

Stacy Paxton

Customer Care and Bill Representative

I have learned that you can teach an old dog new tricks and sometimes jumping in feet first is a good thing especially when it comes to Pella Fiber.

My husband and I have 3 children and 4 grandchildren. Our youngest is in High School so we enjoy going to his football games and orchestra concerts. I enjoy road tripping with no destination, watching Hallmark channels and home renovation shows. I would say that my favorite thing to do is to sit on my front porch and watch the town go by.

Gina McLaughlin

Customer Service Manager

Nothing better than going to work and loving what you do every day.  I love helping people and my goal is to provide them with the best customer service experience as possible. We try to go the extra mile.  

My husband and I have 6 kids combined and 7 grandchildren so far.  We enjoy spending time with family and friends and helping others. We like to golf, watch football, put together jigsaw puzzles and work in the dirt.


Pella Fiber is currently experiencing issues with television service due to water infiltration at our head end provider’s data center in Cedar Falls.  The team at Cedar Falls is working diligently to restore services.  We apologize for the inconvenience and thank you for your patience.