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Pella Fiber Services!
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Resources

There’s a lot of great stuff to know about your Pella Fiber services!

Some resources to get you started can be found on this page. You may still have questions, and we’re here to help!

Give us a call at 641-628-4173 and our Customer Service team will be happy to assist you.

CAN YOU GET PELLA FIBER YET?

Check out this map to see which areas of Pella have active Pella Fiber service, are in progress, are on hold, or are proposed for future expansion. Enter your address to learn if Pella Fiber is available to you!

Voice Resources

Voice Instructions

Visit this page to learn how to use the phone features that are part of your Voice service from Pella Fiber.

Click here to visit the Voice Instructions page. 

Voicemail Guide

Visit this page to learn how to set up and customize your easy-to-use, menu-driven voicemail system.

Click here to visit the Voicemail Guide page. 

TV Resources

Residential Channel Lineup

Looking for your favorite shows? Download the residential channel lineup PDF below. You can also stop by the Pella Fiber office and grab a copy of this handout.

Business & Hospitality Channel Lineup

Need to print a copy of your TV channels for your customers? Click the button below! You can also drop by the Pella Fiber office and grab a copy.

Residential Channel Lineup

Looking for your favorite shows? Download the residential channel lineup PDF below. You can also stop by the Pella Fiber office and grab a copy of this handout.

Business & Hospitality Channel Lineup

Need to print a copy of your TV channels for your customers? Click the button below! You can also drop by the Pella Fiber office and grab a copy.

Whole-Home DVR How-To Videos

How to Record with Your Whole-Home DVR

How to Edit Your Recording Schedule on Your Whole-Home DVR

How to Use the Catch-Up Feature with Your Whole-Home DVR

How to Use the Restart Feature with Your Whole-Home DVR

How to Watch a Recording on Your Whole-Home DVR

How to Use the Guide with Your Whole-Home DVR

General Resources 

General Services Brochure

We’ve got a handy trifold brochure about Pella Fiber’s range of services. Click the button below to download and print this brochure, or stop by the Pella Fiber office to grab one. 

Business Services Flyer

Looking for info specifically for businesses? Check out our business flyer. Download and print it by clicking below, or stop by the Pella Fiber office to get a copy. 

General Services Brochure

We’ve got a handy trifold brochure about Pella Fiber’s range of services. Click the button below to download and print this brochure, or stop by the Pella Fiber office to grab one. 

Business Services Flyer

Looking for info specifically for businesses? Check out our business flyer. Download and print it by clicking below, or stop by the Pella Fiber office to get a copy. 

POLICIES

Policies

Learn how we handle your information.

Click here to visit the Policies page. 

Accessibility

Learn some accessibility tips for using our website and how to contact us if you are having trouble accessing any information.

Click here to visit the Accessibility page.