Get to Know Your
Pella Fiber Services!
Still Have Questions?
Contact Us
Resources
There’s a lot of great stuff to know about your Pella Fiber services!
Some resources to get you started can be found on this page. You may still have questions, and we’re here to help!
Give us a call at 641-628-4173 and our Customer Service team will be happy to assist you.
CAN YOU GET PELLA FIBER YET?
Check out this map to see which areas of Pella have active Pella Fiber service, are in progress, are on hold, or are proposed for future expansion. Enter your address to learn if Pella Fiber is available to you!
Voice Resources
Voice Instructions
Visit this page to learn how to use the phone features that are part of your Voice service from Pella Fiber.
Voicemail Guide
Visit this page to learn how to set up and customize your easy-to-use, menu-driven voicemail system.
TV Resources
Residential Channel Lineup
Looking for your favorite shows? Download the residential channel lineup PDF below. You can also stop by the Pella Fiber office and grab a copy of this handout.
Business & Hospitality Channel Lineup
Need to print a copy of your TV channels for your customers? Click the button below! You can also drop by the Pella Fiber office and grab a copy.
Residential Channel Lineup
Looking for your favorite shows? Download the residential channel lineup PDF below. You can also stop by the Pella Fiber office and grab a copy of this handout.
Business & Hospitality Channel Lineup
Need to print a copy of your TV channels for your customers? Click the button below! You can also drop by the Pella Fiber office and grab a copy.
Whole-Home DVR How-To Videos
How to Record with Your Whole-Home DVR
How to Edit Your Recording Schedule on Your Whole-Home DVR
How to Use the Catch-Up Feature with Your Whole-Home DVR
How to Use the Restart Feature with Your Whole-Home DVR
How to Watch a Recording on Your Whole-Home DVR
How to Use the Guide with Your Whole-Home DVR
General Resources
General Services Brochure
We’ve got a handy trifold brochure about Pella Fiber’s range of services. Click the button below to download and print this brochure, or stop by the Pella Fiber office to grab one.
Business Services Flyer
Looking for info specifically for businesses? Check out our business flyer. Download and print it by clicking below, or stop by the Pella Fiber office to get a copy.
General Services Brochure
We’ve got a handy trifold brochure about Pella Fiber’s range of services. Click the button below to download and print this brochure, or stop by the Pella Fiber office to grab one.
Business Services Flyer
Looking for info specifically for businesses? Check out our business flyer. Download and print it by clicking below, or stop by the Pella Fiber office to get a copy.
POLICIES
Policies
Learn how we handle your information.
Accessibility
Learn some accessibility tips for using our website and how to contact us if you are having trouble accessing any information.